What is Pulse? Pulse has daily stand-up meetings, visual management and planned demonstrations that give feedback. Pulse encompasses the whole organization.
If you visit a company that works with Pulse you will find a Pulse room where the walls are covered with white boards filled with information, referred to as Pulse boards. If you look closer at these boards you’ll see that several of the boards look alike. These are the Pulse project boards. There are also a lot of boards that stand out. On first impression, the Pulse room might seem messy. In addition to printed plans there are post-its, colored magnets and handwritten documents.
What is Pulse?
If you spend the morning in the Pulse room you’ll notice people gathering by the Pulse boards every so often for short Pulse meetings. During these short meetings they discuss what has been completed, what work is currently in progress and what needs to be done next. At the same time they update their board. The meeting participants use the post-its during the meeting. By moving them between different headlines they can show which tasks need to be done, are being worked on or are completed. The groups work together well and are alert. Everyone participates in the discussions and helps update the information on the board. After a couple of minutes they leave. Some people return for other meetings but no one participates in all of the meetings.
If you were to return on Friday morning you would also see Pulse meeting but it would be a different kind of Pulse meeting. Now it’s the management of the organization and the project managers that take center stage. During several subsequent Pulse meetings they deal with the serious problems that have been encountered within the projects, plan resource distribution for the upcoming week and discuss strategic issues. Pulse boards are also used during these meetings and are kept updated throughout the meetings. The meetings are short and information is kept flowing between the meetings through the participants and the use of post-its.
It becomes clear that the Pulse room is a kind of central dispatch where the organization as a whole can coordinate and decisions are made to keep the company running. The information on the walls also helps the participants interact. The Pulse boards create transparency so that everyone can see how the other teams are doing as well as the status of the organization as a whole. The Pulse boards also demonstrate the impressive number of projects which are completed every year.
What Isn’t Visible Using Pusle?
Will putting up some white boards in order to complete projects at a faster pace increase the pulse of an organization? There are some ingredients in Pulse that are not visible from the outside.
Projects and tasks are started in order to realize a strategy. Exploring which projects to begin in order to realize reach long-term and short-term goals is an ongoing process which is achieved using groups of commercial and technical executives that hold daily Pulse meetings. They give the outlines of the results that the projects are supposed to deliver and by doing so determine the direction of the organization’s development.
The groups are self-organized. This means that they are expected to act within their own authority. The outline of the project is made up of the goals that have been agreed upon. The project’s overreaching plan is developed by the people who will be doing the actual work and be a part of the project group. It’s an important prerequisite in order for the team to be self-organized and able to effectively work together during the Pulse meetings. The plan shows which results will be turned over during the project and the displays will guarantee that the goals have been reached.
Results Are Attained Through Interaction
The more people interact, the more obstacles and problems are discovered. A majority of these the issues can take care of themselves during the Pulse meetings. However, some are outside the scope of the projects’ authorities and need to be taken up at the coordinating weekly Pulse meetings. The pace of the projects is dependent on the knowledge that problems outside their authority can be handled quickly by the management of the organization. It’s here that the coordinated weekly Friday Pulse meetings play a vital role.
Producing results is more important than having a lot going on. If you start too many projects and small assignments at the same time then work will slow down, which will decrease output and increase development times. It’s important to know how many projects the company has the capacity to maintain and the rest will have to wait.